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Linda Ling B & Q OD Manager Linda Ling’s Bio Linda L. joined B&Q China Investment in Sept. 2007, after a 1-year Master degree study in Social Anthropology in U.K, with her previous 7-year sales training and development experience in Danone Biscuit and Shanghai Asia Pacific Brewery. During past 3 years, B&Q China, in the macro environment of property market going up and down, has been undertaking its tremendous change with its Turnaround China Plan by 4 stages: Fixing Now, Securing future, Understanding Customer and Sustainable Growth. Linda L developed in B&Q from T&D manager focusing on leadership training, to Internal Communication & ER during B&Q’s Fixing and Securing stage, and has been in position of Organization Development since Jun. 2009 with a team of 55 people. During the Customer Understanding stage, OD facilitated key organizational changes by creating innovative strategy communication approaches, launched B&Q University by integrating operational, commercial and managerial training resources and team and is now leading the Performance Management Activation program starting in areas of process, tools and measurements with Management Development Review (MDR) and Fast Track program integrated. |
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B&Q is the largest home improvement and garden centre retailer in the UK and Europe and the third largest in the world.Company facts and figures, along with our Store Support Office address, contact details and links to financial information.With more than 40,000 great-value products all under one roof, B&Q strive to offer everything you need to successfully achieve your home improvement and DIY projects. More than three million customers walk through our doors every week.For financial year ending 30 January 2010 B&Q’s retail sales were ￡4 billion with profit of ￡195 million. |