SPEAKERS
Coco Chen, HRGM, Cigna&CMB
Coco Chen, current HRGM of Cigna&CMB, who is seasoned HR professional with more than 15 years of HR full functional management experience. Her diversified HR career is not only contribution in multiple industries such as finance, high tech. and manufacturing, but also performing excellence in Asian, European and US based MNC. She lead significant HR support for organization expansion/ sustainable profitable growth/ stabilization during economic crisis/change management . Coco has a strong leadership presence with specific interest in strategic people agenda design, OD and change management, driving culture, talent acquisition and development, employee engagement, as well as HR operation engineering. Coco graduated from UTA as a master and presumed education in CIEB, she was certified MBTI and DDI facilitator. In the past two years, she dedicated in coaching journey and cooperated with KEDG as professional coach to MBA program. In 2013, Coco and her team were awarded by “China staff” as “Best practice of retention and engagement”. In 2014, rewarded by “HREC” as “2014 China learning and development value case” ,”2014 learning and organizational development reward” by “China Staff” and “The best culture corporate” . As member of SHRE, she is active to share HR practice in the market.
About Cigna & CMB
Cigna & CMB Life Insurance Co., Ltd. (hereunder referred to as " Cigna & CMB") is a Sino-Foreign Joint Venture Life Insurance Company featured health medical insurance, its shareholders Cigna North America Life Insurance Co., Ltd. and China Merchants Bank both rank Global Top 500, the Chinese shareholder and foreign shareholder each holds 50% of shares. Cigna Group is one of the four major commercial health insurance companies in the US and developing business in 30 countries and regions in the world, its business revenue in 2014 reached USD 35 billion, the company provides 86 million customers across the world with insurance products and services in medical, dental, behavioral health, pharmaceutical, vision, life, accident and disability welfare, and boosts a global network composed of 1.1 million international medical care centers. Back in 1897, the predecessor of US Cigna Insurance Group already became the first insurance company that received the business license from the Qing Dynasty Government for operating insurance business in China. China Merchants Bank was established in Shenzhen in 1987, it was the first joint-stock commercial bank in China of which stocks were completely held by enterprise legal person, and also the first pilot bank in Chinese government's implementation of banking reform from outside the system, so far as concerned, the bank has developed into a national joint-stock commercial bank with over RMB 290 billion of net capital, over RMB 3.6 trillion of total assets, over 800 branches across China and more than 50,000 employees, and ranks the Top 100 Banks in the world. Cigna & CMB has been actively learning from the advanced experiences of Cigna Group in medical health service, and actively developing the group and individual insurance products in life, health, high-end medical, accident and disability that are suitable the demands in Chinese market, it was the first life insurance company in China that mainly sells protected products; in 2011, the company rolled out the widely acclaimed "Cigna & CMB Individual Privite Medical Insurance". Cigna & CMB was the first foreign life insurance company in China that achieved profitability in just 37 months after establishment. After ten years of development, the annual premium income of Cigna & CMB in 2014 broke RMB 5 billion, its business has covered Guangdong, Beijing, Shanghai, Zhejiang, Jiangsu, Sichuan, Hubei, Hunan, Shandong, Liaoning, Shaanxi and other regions, it has over 500 public and private direct-payment medical institutions in China, as well as has close cooperation with over 1.1 million international medical care centers of Cigna around the globe, Cigna & CMB has developed into a middle-sized life insurance company with distinctive features and beginning to take shape. Cigna & CMB is the first insurance in China that doesn't adopt the agent team. At the beginning of establishment, the company referred to the experiences and techniques of US Cigna Insurance Company in global telemarketing field and considered telemarketing as the company's unique and characteristic core sales channel, by far, it has grown to the leading enterprise in Chinese life insurance market in the telemarketing field. In the banking insurance channel, by having in-depth cooperation with China Merchants Bank, Cigna & CMB provides customers with multi-layered and multi-dimensional products that integrate both protected and financing as well as cover accident, health, serious disease, education fund and pension. With the development of online e-commerce, Cigna & CMB also developed the online marketing channel, established the Cigna & CMB insurance mall and T-MALL flagship store, as well as continuously explores new models of insurance sales in the era of mobile. Cigna & CMB is dedicated itself to becoming the true friend of customers, the company will be on your side, care about your health, family members and wealth, and always support and guard you, no matter when and where, the company will always be "we care about you, our promise to you". Adhering to the enterprise spirit of "A Century of Trust, A Valuable Promise ", we are willing to help the people we serve improve their health, will-being and sense of security.